Our quality policy

Sep 2, 2024 | Corporate

At Grins Ceramic Solutions, we market chemical products and industrial supplies nationally and internationally, in addition to offering hygienic-sanitary maintenance services for Legionella-risk facilities.

Our commitment to quality is reflected in our purpose, to provide advanced industrial solutions, in addition to a comprehensive water management, to meet the specific demands of the ceramic sector, as well as other sectors. We differentiate ourselves by the high added value of our own consumables and chemical products, as well as in the high qualification of our team of engineers, with our own technical office, laboratory and daily SAT.

Following ISO 9001:2015 standards, we have established the following commitments:

Continuous improvement
We focus on optimizing and simplifying our internal processes to dedicate more resources to customer service and technological innovation. This dynamic of continuous improvement guides us toward excellence.
Compliance with requirements
We ensure that we meet the legal, regulatory and contractual expectations and requirements of our stakeholders.
Customer satisfaction
We plan and carry out our work with the aim of improving customer satisfaction.

In addition, we integrate environmental, safety and occupational health criteria into our strategy, with the aim of protecting the environment, preventing pollution and promoting the well-being of our team.

Our Quality Manager is responsible for developing and maintaining our Integrated System, ensuring its implementation at all levels of the organization. We review our Quality System at least once a year to ensure its effectiveness and adequacy.

The Management of Grins Ceramic Solutions is committed to disseminating this Quality Policy and ensuring its compliance throughout the company, as well as with our suppliers and external customers.

Together, we build a safer, more sustainable and quality future.